Information Privacy & Cookie Policy

WHO WE ARE

This website is managed by Real Estate Xchange LTD, registered in the United Kingdom. References to Real Estate Xchange LTD, The Xchange Real Estate, “we,” “us,” “our,” in this Privacy Notice refer to Real Estate Xchange.

WHY THIS NOTICE

We have implemented this notice to ensure that you can feel secure about the privacy and security of your personal data when using the website. Countries within the European Economic Area (EEA) are required to have a similar level of personal data protection. However, this may not always be the case outside of this geographical area.

COLLECTION OF PERSONAL DATA

You may be required to register to access certain parts of our website, and if you do not register, we will not collect any personal data about you. If you register for our services, the details you provide may be stored for future use, as we aim to avoid requesting information from you more than once. The details you provide may be combined with information about your use of the Real Estate Xchange website and information from our records in order to provide the requested online services. Your personal data (or personal information) may include your name, contact information such as your email address, or employment data.

The information you provide to us or that we have about you is stored manually or electronically in our databases. We will only process your personal data as described in this Privacy Notice. If you believe that the information we hold is incorrect, you can contact us to correct it at info@realestatexchange.co.uk.

EMAIL ADDRESSES

We respect the privacy of personal email accounts and securely store your email addresses and any other personal data. We will not send unwanted or spam emails, and your data will not be disclosed to any organization other than Real Estate Xchange LTD, our affiliates and subsidiaries, our business partners, and our agents for marketing purposes without your explicit consent. However, we may use email to respond to your requests for information about our services or for assistance.

USE OF PERSONAL DATA

We will use your personal data to fulfill your requests for information about our developments. We will only process data that is relevant, adequate, and not excessive for these purposes. When we send information for any purpose, it may be sent via email or postal mail. When we request personal data, it may include the following purposes: we may occasionally contact you to inform you about new products and services we provide; we may send you requested information about our products and services; we may use your data to process your request for information about a property that may be of interest to you; we may use personal data for marketing purposes with your consent; or we may use your personal data to administer the site and help us improve our services.

PROTECTION OF PERSONAL DATA

Our general email request forms are not sent through an encrypted channel, so we ask you not to enter sensitive information during their use (e.g., bank account details).

DISCLOSURE OF PERSONAL DATA

We take all reasonable precautions to prevent unauthorized access to your personal data. We do not share, sell, or distribute personal data to independent third parties, except as otherwise provided in this Privacy Notice and in these limited circumstances: to provide the requested information or products, personal data may occasionally be transferred or shared with third parties acting on our behalf for further processing in accordance with the purposes for which the data was collected or for subsequently authorized purposes. For example, a third party may have access to your personal data to support our information technology or manage mailings on our behalf. We will retain your data in our database and may occasionally email or message you with information to let you know about our other products and services that may be of interest to you. If you do not wish to receive email or mail from us for these purposes, please let us know by following the unsubscribe procedure below. We may also disclose your personal data to other companies that wish to receive and use research data about you. We may share, transfer, or disclose personal data in our databases and server logs to comply with a legal obligation, for the administration of justice, in interaction with anti-fraud databases, to protect your vital interests, to protect the security and integrity of our database or this website, to take precautions against legal liability, or in the event of our listing on the stock exchange, sale, merger, reorganization, dissolution, assignment of all or part of our assets, or a similar event. We will inform you of any such transfer or disclosure as required by law. Where you have provided consent, we may share your personal data with other companies whose products and services may be of interest to you. In such cases, before disclosing personal data to third parties, we contractually require the third party to take adequate precautions to protect the data and comply with applicable law.

RIGHT OF ACCESS AND CORRECTION OF PERSONAL DATA

If you would like to know exactly what personal data Real Estate Xchange LTD holds about you, you can obtain this by sending a request to info@realestatexchange.co.uk. If the data is found to be incorrect, we will make the necessary changes and confirm that these have been made. Please write to the following address: info@realestatexchange.co.uk.

ANONYMOUS DATA COLLECTED THROUGH THIS SITE

In addition to the data we collect as described above, we use technology to collect anonymous data about the use of our website. For example, our web server automatically records which pages our visitors view, their IP address, and the browsers our visitors use. This technology does not personally identify individuals; it simply allows us to compile statistics about our visitors and their use of our site. Our website contains hyperlinks to other pages within our site. We may use technology to monitor how often these links are used and which pages of our website our visitors choose to view. Again, this technology does not personally identify individuals; it simply allows us to compile statistics about the use of these hyperlinks.

USE OF COOKIES

We use Google Analytics cookies for research and to track certain usage activities on our website. No personal data is shared. However, during the course of conducting this research, Google Analytics may place a unique cookie on your browser. A cookie is a small file that is sent to your browser and stored on your computer’s hard drive, which helps us understand and track your site usage and where we can improve the information and services provided. We use session cookies, visitor cookies, and traffic and navigation cookies solely to collect information about IP addresses, analyze trends, administer the site, track user movements on the site, the IP address from which you access the site, the type of browser and operating system used to access the site, the date and time of your access to the site, the pages visited, and collect demographic information for aggregate use. We use cookies to recognize frequent visitors for statistical/analytical purposes. IP addresses are not linked to other personal data and will not be used to deliver targeted marketing messages. We may also look up IP addresses to determine the domain you come from (e.g., aol.com, yourcompany.com) to assess more accurately the demographic data of our users. The following table lists the cookies we use, their purpose, and their description:

Usage Cookie Name Description Google Analytics: Visitor Session Determination __utmb __utmc Google Analytics tracking for ga.js uses two cookies to establish a session. If either of these two cookies is absent, further activity by the user starts a new session. Google Analytics: Unique Visitor Identification __utma Each unique browser