Your London property, managed at 8% + VAT
Tenant sourcing, tenancy agreement, rent collection, maintenance coordination and end of tenancy, with a senior agent who works with you directly. For new clients the rate is 8% + VAT for the first 12 months, then our standard rate of 12% + VAT applies. No minimum term and no renewal commission.
Or call +44 20 3807 4884 (London) or +39 02 4032 6414 (Milan), or email info@realestatexchange.co.uk
All inclusive refers to REX’s lettings and management services. Certificates, inventory, works and other third party costs remain payable by the landlord, at cost and with no mark up.
What The 8% Includes
The rate covers a full lettings and management service, from the first listing to the return of the property.
- Professional photography and floor plan
- Tenant sourcing and full referencing
- Tenancy agreement and digital signature
- Deposit registration
- Rent collection and monthly statements
- Ongoing maintenance coordination
- Full support, with no REX call out fees
- End of tenancy management
- Dedicated senior agent, no call centres and no handovers
Third party costs are separate and passed through at cost, with no mark up: independent inventory and check out, mandatory certificates (gas, electrical, EPC) and any maintenance works. Indicative amounts are set out in our Landlord Terms of Business.
After The First 12 Months
Full lettings and management service, with no hidden costs.
No renewal commission. You can continue at the standard rate or end the instruction on three months’ written notice, with no penalties.
Who The Offer Is For
The offer is not limited to first time landlords: it applies to every landlord starting to work with Real Estate Xchange.
- New clients, including those whose property is already let and currently looked after by another agent
- Landlords letting their first London property
How To Start
Why Real Estate Xchange
Real Estate Xchange was founded in 2014 and is based in London. Property management is a central part of our work and is overseen directly by the founder, across a London residential portfolio worth more than £20 million. We are members of The Property Ombudsman and client funds are covered by Client Money Protection.
Frequently Asked Questions
What does the 8% + VAT cover?
The full lettings and management service described on this page. Third party costs (inventory and check out, mandatory certificates, maintenance works) are separate and passed through at cost, with no mark up.
What does “+ VAT” mean?
Our fees are stated exclusive of VAT. Where applicable, VAT is added at the prevailing rate.
What happens after the first 12 months?
Our standard rate of 12% + VAT applies. There is no renewal commission.
Is there a minimum term? How do I end the agreement?
There is no minimum term. Either party can end the instruction on three months’ written notice. There are no exit penalties: only fees already earned and third party costs already incurred remain payable.
I already have an agent and the property is let. Does the offer apply to me?
Yes. The offer is for all new clients, not only first time landlords. The timing of the switch depends on the notice period in the contract with your current agent.
I live outside the UK: can I follow everything remotely?
Yes. You have a single point of contact, the instruction and the tenancy agreement are signed electronically, and you receive a monthly statement showing rent collected, costs and the amount remitted.
I am signing remotely: can I change my mind?
If you sign remotely as a consumer, our Landlord Terms of Business provide 14 days to cancel the instruction without giving a reason.
Let Us Talk About Your Property
A confidential, no obligation conversation about your property and what you need.
London Office: +44 20 3807 4884 | Milan Office: +39 02 4032 6414
info@realestatexchange.co.uk | Contact form
For full details of the service visit our Property Management page. Full conditions are in our Landlord Terms of Business.